Shipping

Due to the COVID-19 pandemic shipment carriers are experiencing delays worldwide. We kindly ask for your patience during this time. Tracking information may take up to a week to update and shipments may experience delays.

Apparel has a 2-7 business day fulfillment time & Non-Apparel items have a 3-5 business day fulfillment time. This is prior to your order being shipped.

Shipping times vary based on location and method of shipping. Due to COVID-19, shipping estimates and times are extended worldwide. We kindly ask for your patience in receiving your items.

Please note: Some products cannot be delivered to APO/FPO Addresses or P.O. Boxes. If your cart contains items that cannot be delivered, you will not see any shipping options available at checkout and will need to enter an alternative address. If this is not an option, please submit at ticket via our Support Center or email us at support@playtyme.co.

PlayTyme is not responsible for any duty fees, custom fees, or other charges when shipping to international clients (including Canada). These fees are the sole responsibility of the buyer.

PlayTyme is not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the carrier.

All orders are shipped via USPS, FedEx, DHL, or UPS. Rates and shipment method vary based on type of item, quantity, and shipping destination. If you have any questions or concerns regarding your order or the price of shipping please submit at ticket via our Support Center or email us at support@playtyme.co.